Please enjoy your spa day, evening or break with us in total confidence that we will put your safety first. Covid-19 Policy

Terms & Conditions

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We recommend that you read the Terms and Conditions in full to ensure you are fully informed. However, if you only want to access a particular section, then you can click on the relevant link below to jump to that section.

Spa Days

The Blush Lounge

Treatments (Unrelated)

Treatments (General)

Medical

Moddershall Oaks Gift Vouchers

Important Information

Code of Conduct

Spa Days & Spa Breaks: Details, Payment & Cancellation
  • Treatment times are scheduled on arrival. Please book all treatments in advance to avoid disappointment.
  • Package food allowances can only be redeemed in the restaurant. Allowances are non refundable & non transferable between guests or dates and cannot be redeemed against any other goods or services.
  • Retail credits are only valid on the date of your visit, one credit can be used per transaction, credits  are non refundable and non transferable and they cannot be redeemed against any other goods or services.
  • An optional service charge of 2.5% will be applied to the final accounts of our spa packages.
  • Full payment is required at time of booking for Spa Days, Spa Breaks & Spa Treatments.
  • All cancellations for Spa Days & Breaks must be made in writing.
  • The Company will apply the following charges per person for cancellations/amendments:
    • Cancellation within 7 days of arrival date: Full payment.
    • Cancellation between 7 and 14 days of arrival date: 50% payment.
    • Cancellation more than 14 days before arrival date: £25 per person.
    • Alterations to spa day bookings (must give 48 hours’ notice): £10 administration fee per person.
    • Cancellation of additional spa treatments within 48 hours: Full cost of spa treatment/s.
  • No refund will be given for early departure unless caused by Company negligence.
  • The Company will require a credit card imprint on arrival.
  • We reserve the right at all times to cancel any reservation without notice or reason.
The Blush Lounge Packages: Details, Payment & Cancellation
  • A 50% deposit per person is required at time of booking, with the balance due 30 days before arrival.
  • All cancellations for The Blush Lounge private hire packages must be made in writing.
  • The Company will apply the following terms for cancellations/amendments:
    • Cancellation within 14 days of arrival date: No refund or date change available.
    • Cancellation between 14 and 30 days of arrival date: Free date change only (no refund).
    • Cancellation more than 30 days before arrival date: Full refund.
    • Additional alterations to snug bookings (must give 48 hours’ notice): £10 administration fee per person.
  • No refund will be given for early departure unless caused by Company negligence.
  • The Company will require a credit card imprint on arrival.
  • We reserve the right at all times to cancel any reservation without notice or reason.
Treatments (not relating to a day or stay package)
  • If you wish to cancel your appointment, we require a £10 admin fee and a minimum of 48 hours notice.
  • Less than 48 hours notice to cancel would result in full payment for the treatment being forfeited.
Treatments (general)
  • We cannot guarantee that all treatments will be available at all times & treatment durations are provided as a guide only.
    • It is the individual’s responsibility to ensure the treatment is suitable for them.
    • No refund is available for treatments that are missed or shortened as a result of late arrival by the guest.
Medical
  • Guests are advised to consult with their doctor about the need to avoid any treatments or facilities.
  • It is important that you disclose any medical/mobility condition at the time of booking.
  • Certain medical conditions may preclude you from spa treatments or facilities available.
  • Refunds will not be given if you fail to reveal a condition relating to the above.
Moddershall Oaks Gift Vouchers
  • Moddershall Oaks’ policy is that vouchers are valid for 12 months from date of purchase unless otherwise stated. The expiry date is published on the voucher.
  • Gift vouchers are non-refundable and cannot be exchanged for cash.
  • Cash change for unused voucher amounts will not be given however if there is a remaining balance on your voucher, you can retain the voucher number and redeem the amount at a later date, providing the voucher is still in date.
  • If you are unable to use your voucher before the expiry date, please contact us before the voucher expires to discuss a possible extension.
  • We may charge a small fee to extend vouchers in extenuating circumstances, to cover any increased operational costs over the additional validity period.
  • To ensure we do not breach VAT deferral rules, a gift voucher cannot be used to purchase other gift vouchers.
  • The voucher number and expiry date are required when making a booking with our reservations team.
  • Please ensure you present your redeemable voucher on arrival. If you forget your voucher, or your voucher is not valid, then we will require full payment via an alternative payment method, in order to continue your visit.
  • Please contact us to check availability as soon as you are able, as all voucher redemptions are subject to availability.
MADE Fitness Classes – Relating to Spa Guests
  • Guests are advised to consult with their doctor about the need to avoid any facilities or classes. It is important at time of booking to disclose any medical/ mobility conditions.
  • Guests are required to complete a Physical Activity Readiness Questionnaire before using the Gym or attending a class.
  • Payment is forfeited for those guests who do not give 12 hours’ notice to cancel pre-booked classes.
  • No refund for classes will be given for early departure unless caused by company negligence.
  • We reserve the right at all times to cancel any reservation without notice or reason.
  • Please arrive 15 minutes before your class to make full payment.
  • If you fail to turn up for a class the company reserves the right to take payment from the credit card imprint taken on arrival.
Important Information
  • Any mechanical or electrical breakdowns on the property are usually beyond our control.
  • No refunds will be given unless any such breakdown is due to the negligence of the Company.
  • No responsibility can be accepted by the Company for the safety of money or valuables.
  • The Company is not liable for valuables unless it is solely due to negligence of the Company.
  • The Company regrets that we cannot accommodate children under the age of 14 apart from in ‘The Snug’ whereby children 13 and over are permitted.
  • All guests aged under 16 must be accompanied by an adult at all times, including within treatment rooms.
  • We also do not allow guests to bring pets (except guide dogs).
  • Smoking is not permitted in any of the buildings, designated external spaces are provided.
  • No alcohol is to be brought onto the premises – we reserve the right to confiscate alcohol found and return it on departure.
  • We will use your contact information for our own marketing purposes. We will never share with third parties and you are able to unsubscribe at any time.
March 20% Off Deal
  • The offer is only available on bookings from Thursday 12th March 2020
  • Only available on Classic Packages
  • Not accepted on treatments, limited time deals, special packages or events

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🚨 BREAKING NEWS 🚨 ⁠
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We're delighted that our sauna and steam room have been given the go ahead to open as of tomorrow! 
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Following our secure Covid guidelines you'll be now able to use our full spa facilities to ensure maximum rest and relaxation ⁠
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Start your staycation right with a bottle of fizz ready for your arrival 🥂
Reflexology Treatment 👣⁠
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An ancient treatment that works on the whole body by massaging the key pressure point of the feet. Reflexology can help to energise, relax and restore the body’s balance as well as being proven to improve general health.⁠
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To book:⁠
W. link in bio⁠
T. 01782 399000⁠
E. Enquiries@moddershalloaks.com 
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Our 2020 Christmas Events have now been released 🎄🎁⁠
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Including wreath workshops, festive afternoon tea, party nights, Christmas Day lunch and of course our classic New Years Eve black tie ball. ⁠
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To find out more about dates head over to our website, link in bio or contact our reservations team: ⁠
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T. 01782 399000⁠
E. enquiries@moddershalloaks.com⁠
✨ Sunday Slumber Spa Break ✨⁠
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Take the time out to reconnect and relax with our romantic one night getaway. Arrive at 3pm to a glass of prosecco and enjoy our luxurious indoor and outdoor spa facilities. Enjoy a romantic evening meal in our lakeside restaurant before retiring to one of our 5 star boutique suites to enjoy a bottle of wine on us! Awake to a homecooked breakfast and enjoy a late check out before more spa-ing!⁠
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Why not add a couples Rasul Mud Therapy for £40? (usually £55).⁠
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To Book:⁠
W. link in bio⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com⁠
✨ Autumn Glow Spa Package ✨⁠
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Indulge in our warming and skin soothing Autumn Glow spa packages!⁠
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Autumn Glow Spa Day includes:⁠
Choice of arrival times (8.30 or 9.30)⁠
Welcome mocktail⁠
Use of indoor and outdoor facilities⁠
£20 allowance towards lunch in our lakeside restaurant⁠
Indulgent 45 minute nectarine and honey (vegan friendly) scrub and massage treatment⁠
Afternoon luxury Baileys hot chocolate with cream and marshmallows and a slice of cake⁠
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Weekday: £125 per person⁠
Weekend: £135 per person⁠
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Autumn Glow Spa Break includes:⁠
Check in from 3pm⁠
Welcome mocktail⁠
Use of indoor and outdoor facilities⁠
£28 allowance towards dinner in our lakeside restaurant⁠
Indulgent 45 minute nectarine and honey (vegan friendly) scrub and massage treatment⁠
Afternoon luxury Baileys hot chocolate with cream and marshmallows and a slice of cake⁠
Breakfast in the restaurant⁠
Check-out of the bedroom at 11am but use of the facilities until 4:30pm⁠
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Sun – Thurs: £187.50 per person⁠
Fri & Sat: £200.00 per person⁠
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To book:⁠
W. link in bio⁠
T. 01782 399000⁠
E. emma@moddershalloaks.com⁠
Do you need some much needed pamper time?! Our team of expert therapists will help you to relax and unwind. ⁠
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Choose from various indulgent, luxurious and specialist spa treatments, or if you are unsure what you need please give our reservations team a call - 01782 399000 and we'll be happy to help recommend the best treatment especially for you.⁠
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Our lakeside views are by far one of our favourites 😍 ⁠
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Enjoy a cocktail or two on the terrace, indulge in afternoon tea in the fresh air, or request an outside table when making your next booking with us.⁠
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* Remember we've got 25% off Monday - Wednesday in our award winning restaurant throughout September! *⁠
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Book Your Table⁠:⁠
W. link in bio⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com
Did you know...we have our very own tennis court located amongst our idyllic surrounds on the edge of our woodland, to use at your pleasure 🎾⁠
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No need to bring your own equipment we have everything you'll need for a game or two! ⁠
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Ask our reservations team, or at reception during your stay about how to book your private time slot.
✨ Festive Feels Limited Edition Spa Packages ✨⁠
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Berry Bellinis ~ Fluffy Robes ~ Roaring Fires ~ Indulgent Food ~ Festive Gifts⁠
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Whether you can escape for an evening, day or a couple of days, throughout December we are offering a selection of packages to allow them to escape the hustle and bustle of December. From shopping and wrapping, to cooking and entertaining – Christmas can be a really busy time. Now it is your turn to put your feet up, truly relax and indulge in the festive treats we have to share.⁠
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Choose from a spa day, evening or break - not forgetting about our festive add ons so you can have an even more magical time with us this Christmas!⁠
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To find out more information head over to our website, link in bio⁠
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To Book:⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com
5* Staycations!⁠
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Feel totally relaxed and pampered as you step into a world rich with nature for one of our truly sensational spa break packages. ⁠
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Immerse yourself in a world of calm and sink into serenity with an overnight spa break in our luxury Staffordshire countryside retreat. ⁠
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To Book:⁠
W. link in bio⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com
✨ SIGNATURE SPA DAY ✨⁠
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Enjoy your welcome drink followed by a tour of the spa with one of our hosts. Maintain your sense of wellbeing and enjoy full use of our luxurious facilities. Experience deep relaxation with an intensely relaxing 55 minute treatment.⁠
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Choose from our Signature Melting Muscle, ELEMIS Massage & Facial Combo, Luxury Manicure, Luxury Pedicure or ELEMIS Elemis facial. As part of your day, enjoy a delicious 2 course lunch selected from our à la carte menu within our lakeside restaurant – all topped with unrivalled table service for the ultimate dining experience.⁠
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To Book:⁠
W: link in bio⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com⁠
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