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FAQ

What time should I arrive at Moddershall Oaks? 

Due to the current climate it is mandatory to adhere to your allocated arrival and departure time.  This is to ensure current restrictions are managed for the safety of all our guest and staff members.  

I’ve booked in for a treatment only, when should I arrive ?

Arrive 10/15 minutes prior to your spa treatment to complete a medical form. Spa use is not included when visiting us for a treatment only. 

What do I need to bring with me on the day? 

We provide you with towels & robes during your stay with us.  We do have Flip flops available to purchase for £5 or feel free to bring your own.  Upon check-in you are required to provide a pre-authorisation of a credit/debit card. For security the card will need to be presented and the pin entered. Kindly note contactless payments are not accepted as a pre authorisation. 

Can I pre book my treatment times? 

Treatments are always confirmed on arrival. Upon on arrival you will receive an itinerary confirming your treatment times.  We will always endeavour to meet any requests which are made at the time of booking, but can not be guaranteed. 

Can I still come if I’m pregnant?

Of course you can, although you will have to avoid hydrotherapy, sauna and steam rooms and certain treatments. At Moddershall Oaks we have spa treatments for pregnant ladies – please make sure you tell us if you are or suspect you are pregnant.

What if I have a physical ailment, disability or allergy?

Just let us know – when you book if you can, and we will customise your spa treatments accordingly.

What is the dress code?

Casual. You are here to relax and you will find many people make the most of that opportunity by wearing robes or gym wear around Moddershall, even at breakfast and lunch. For your evening meal  you will need  to change into smart/casual clothing. 

Is there an age restriction?

Yes, at Moddershall we want adults to be able to relax away from all responsibilities. That’s why we have a minimum age of 14 years in place. Please note the minimum age for spa treatments is 16 years and above. 

How do I get to Moddershall by car?

Please use the following Satnav postcode ST15 8WF. 

What is the nearest railway station?

Stoke-on-Trent or Stafford train station. 

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    You + our tennis court? It's a perfect match 🎾

Wimbledon might be coming to an end soon but our tennis court will be here to keep the aces going! 

Squeeze in a round next time you visit, you'll have a ball (we promise) 😊
    This one goes out to all the chocolate lovers 😋⁠
⁠
Tag who you would (or wouldn't, we won't tell) share our Hazelnut & Chocolate Moddershall Mess with 👇⁠
⁠
It's #WorldChocolateDay and this is one of our fave desserts on our Deli menu! ⁠
⁠
Meringue, cream, chocolate sauce, ice cream and Ferrero Rocher... it's a little taste of heaven 😇
    POV: You feel like you're on holiday, but there's not been a queue in sight. Are you dreaming...? 💭⁠
⁠
No, you're just at Moddershall Oaks 😍⁠
⁠
We have all the holiday vibes, without the passport panic. ⁠
⁠
Enjoy a welcome mocktail on arrival and then head straight for a relaxing soak in the pool for a day of spa heaven on earth ✨⁠
⁠
We have limited dates available for spa day's this month, so better get booking fast! ⁠
⁠
Starting from £100 per person.⁠
⁠
📱 01782 399000⁠
💻 moddershalloaks.com/spa/classic-spa-days (link in bio)
    The perfect place to say 𝓘 𝓭𝓸 💍⁠
⁠
Less than a week to go until our Wedding Open Day! 
⁠
🔔 Enjoy a celebratory glass of fizz & taste some of our delicious canapés ⁠
⁠
🔔 Take a guided tour of Moddershall Oaks ⁠
⁠
🔔 Continue to The Venue and view the wedding showcase where you can begin to truly imagine your special day⁠
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🔔 Meet our handpicked local suppliers who can help make your wedding day extra special⁠
⁠
🔔 Discover The Venue’s private courtyard, the best location for an alfresco evening reception⁠

🔔 Chat to our dedicated event co-ordinators who can answer any question you may have and discuss with you our special offers and exclusive open day event discount⁠
⁠
📸 @bib_and_tucker_weddings @hayley___scott ⁠

Save the date, July 10th 📆 
⁠
For more information and to book your place:⁠
⁠
💻 moddershalloaks.com/weddings/wedding-venue-open-days (link in bio)
    Monday blues? Not on our watch 😇

We have a 𝓼𝓹𝓸𝓷𝓽𝓪𝓷𝓮𝓸𝓾𝓼 spa break with your name on it ❤️

Spoil yourself and squeeze in an indulgent spa break before school's out for summer...

✨ Welcome mocktail
✨ Full use of the spa facilities
✨ Private hot tub access
✨ One or two nights in a luxury suite
✨ Freshly cooked breakfast
✨ Complimentary use of our onsite gym at @welcometomade
✨ Discounted fitness classes (pre-booking advised)
✨ Use of a fluffy robe and towel throughout your stay
✨ 2-course dinner in @theoakhouse.mo restaurant

Psssst... book a spa break on the 4th, 5th, 6th, 7th or 10th of July and get a complimentary Indian head massage!

Starting from £350 for two. 

TO BOOK:

📱 01782 399000⁠
💻 moddershalloaks.com/spa/classic-spa-breaks (link in bio)
    Tag your cocktail BFF down below! 👇

Don't miss out this summer! Come on up to our beautiful Balcony Bar for a glass of fizz, gorgeous views over the private lake and a great time ✨

Doors are open from 12pm. We'll see you there 😊
    Is it just us or... is it getting hot in here? ⁠
⁠
Whatever the good old British weather throws at us, our kelo sauna and outdoor pool are bound to bring the summer vibes ☀️
    Tag someone you think needs some spa TLC ❤️ 

Treat yourself to some “me time” with a little extra sparkle this payday ✨

Beat the summer crowds and book in a day of spa heaven ☀️

Spend the day chit-chatting and relaxing in the pool or getting some much needed peace and quiet in our sleep lounge. 

Starting from £100 per person. 

To find out more and to book: 

📱 01782 399000
💻 Moddershalloaks.com/spa/classic-spa-days (link in bio)
    🔔 𝓡𝓮𝓶𝓲𝓷𝓭𝓮𝓻 🔔⁠
⁠
This is your reminder to schedule in a day of self-care, spa style 😇⁠
⁠
💙 Welcome drink on arrival⁠
💙 Full use of the indoor and outdoor spa facilities⁠
💙 Use of a fluffy robe and towel throughout your spa day⁠
💙 Complimentary use  of our onsite gym at @welcometomade⁠
💙 Discounted fitness class (pre-booking advised)⁠
💙 2-course lunch in @theoakhouse.mo restaurant⁠
⁠
Spa days start from £100 per person. Tight on time? Book yourself an evening of self-care instead, starting from £55 per person. 
⁠
For more information and to book:⁠
⁠
📱 01782 399000⁠
💻 moddershalloaks.com/spa (link in bio)
    🎾 Game, set, match! 🎾

Will you be tuning in to Wimbledon? 

To celebrate, we’ve come up with the perfect serve 😄

Our delicious Wimbledon Punch 💙

This refreshing little number will be served in our spa deli.