Please enjoy your spa day, evening or break with us in total confidence that we will put your safety first. Covid-19 Policy

Covid FAQ’s

Are you open now?

Yes we have been open since Saturday 1st August 2020.

 

Are all the facilites going to be open?  

All of our facilities including sauna (20 minute slots are available to book at reception), steam room (20 minute slots are available to book at reception), outdoor vitality pool, indoor hydrotherapy pool, swimming pool, mud rasul treatment room, foot baths, experience showers, heated loungers and spa therapy treatment floor are all open. 

Please follow guidance from signs around the spa in relation to each specific facility and if you have any questions don’t hesitate to ask a member of staff.

Is there one way systems in place? 

No but we have carefully planned our arrival and departure times to limit guest foot fall.

 

Will social distancing be in place?

We have followed the government guidelines on social distancing and you will see measures in place when you arrive, to keep our staff and guests safe.

 

Are all treatments, including facials, going ahead as normal?

Facials are now back on our treatment menu and can be booked in as normal

 

Can I make a group booking?

There will be a maximum of 6 guests per booking, based on current government advice.

 

Do I need to wear a face mask at the spa?

Following new government advice, all guests, members and visitors will now need to wear a face covering in the following areas:

  • When entering the spa and in our reception area
  • When entering the restaurant, but can be removed once seated
  • In corridors and public areas such as the sleep lounge & relaxation lounge – masks can be removed in the relaxation lounge if eating or drinking.
  • On the treatment floor waiting area
  • The Blush Lounge beauty room
  • In the changing rooms, but can be removed when showering.

 

Are you COVID-19 Industry Standard Approved?

Yes, and our certificates of approval can be found both on our Covid-19 page and around the building.

FAQ

Arriving in a strange place can seem a bit daunting – how will I find my way around?

Don’t worry you’ll be met by friendly staff and given a guided tour when you arrive and remember, while you are here we are always on hand to help. Never be too shy to ask questions.

I’ve booked in for a massage, when I arrive how should I prepare?

Arrive as early as you can in order to relax prior to your spa treatment.

What if I feel nervous and tense during my first time with a therapist?

Let go. It may seem strange at first but just let go of your mind and body – let the therapist do what he or she does best.

Can I still come if I’m pregnant?

Of course you can, although you will have to avoid hydrotherapy, sauna and steam rooms and certain treatments. At Moddershall Oaks we have special fitness programmes and spa treatments for pregnant ladies – please make sure you tell us if you are or suspect you are pregnant.

What if I have a physical ailment, disability or allergy?

Just let us know – when you book if you can, and we will customise your spa treatments accordingly.

What is the dress code?

Very casual. You are here to relax and you will find many people make the most of that opportunity by wearing robes or gym wear around Moddershall, even at breakfast and lunch. For evening dinner you may want to change into something a bit less casual. At Moddershall Oaks the choice is yours – absolutely.

Do men go to Moddershall?

Yes. There are many men who want to relax, unwind and develop a healthier lifestyle, whether on their own or as part of a couple. We cater for men as well as women and even have treatments geared specifically for them. There are also great fitness and leisure opportunities at Moddershall Oaks from our up-to-the-minute gym to the tennis court in our superb grounds.

Is there an age restriction?

Yes, at Moddershall we want adults to be able to relax away from all responsibilities. That’s why we have a minimum age of 16 years in place.

How do I get to Moddershall by car?

Full directions can be found in our Contact Us section.

What if this is my first time at a spa?

Moddershall Oaks is the ideal location for your first spa experience. All our people are warm, welcoming and helpful. We will put you at ease as soon as you step into Moddershall – making your first impression a positive and relaxing one. Thereafter, we will be on hand at all times to guide and help you. In short, from the minute you arrive to when you leave you will be treated like a VIP.

What is the nearest railway station?

Stoke-on-Trent or Stafford train station. From the station, you can reach us by taxi, please ask our reservations team for recommended local taxi contact numbers.

Fancy a last minute spa deal?

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    SAVE THE DATE - SATURDAY 14TH NOVEMBER 2020 💍⁠
⁠
You are cordially invited to join us on Saturday 14th November 2020 to take a tour of our magical wedding venue and stunning surroundings at Moddershall Oaks 5-star Country Spa Retreat.⁠
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Gather inspiration for your Pinterest board as we showcase our unique venue in all it’s glory with a celebratory glass of fizz. Meet and greet with local wedding suppliers, and talk to our team about more in-depth plans you may have where we can create a bespoke wedding package, don’t forget to ask about our exclusive open day offers too!⁠
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Prospective couples are invited to register their interest to the day, in order to be contacted to secure a time slot for your tour.⁠
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To register click the link in bio and fill in your details!
    Relaxation Goals 🙌🏻⁠
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Located next to the outdoor spa courtyard in our relaxation lounge, you can feel totally at ease, warm and cosy with plenty of comfy sofas to snuggle up on. ⁠
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Cosy up next to the fire with your favourite book and enjoy some much needed me-time.
    💤 Suite Dreams 💤⁠
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All of our 5-star studio suites come with a king size bed, rainfall shower, underfloor heating and Elemis toiletries 😍 need we say any more?⁠
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See our Staycation packages over on the website, link in bio⁠
    Give someone the gift of relaxation this year with one of our exclusive gift vouchers, with something for everyone from spa use to foodie treats, treatments & more 🎁⁠
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Gift vouchers are available to purchase at reception or online - www.moddershalloaks.com⁠
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Our on site retail shop also stocks some of the best brands in the industry - @elemis @neomorganics @ghdhair @vitaliberata with exclusive offers & gift sets so be sure to get your Christmas list topped up when you next visit us!
    Join us for a relaxing Mud Rasul, a truly multi-sensory experience. ⁠
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This is a unique treatment, ideal for couples and friends. Inspired by ancient middle eastern bathing rituals, bathers apply nourishing muds to themselves and each other. ⁠
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Nourishing muds are applied to face and body before sitting in the warmth of the chamber with soothing lighting, heated seats, steam and warm tropical rain.⁠
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Available as an add on treatment, or as a spa day for 2 from £100pp on weekdays or £120pp weekends!⁠
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To book:⁠
W. link in bio⁠
T. 01782399000⁠
E. enquiries@moddershalloaks.com
    Luxury Christmas Day Lunch 2020 🎁⁠
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Why not let us take the stress away from preparing & treat yourself to Christmas Lunch with us.⁠
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Your lunch will include:⁠
Champagne on arrival⁠
6 course festive meal⁠
Mince pies with tea & coffee⁠
Luxury cracker⁠
Festive Décor⁠
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To book:⁠
W. link in bio⁠
E. events@moddershalloaks.com⁠
T. 01782 399000
    Our Late Availability page has been updated with up to 15% off selected days, evenings and breaks throughout November!⁠
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But hurry, once they're gone, they're gone! ⁠
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To book give our reservations team a call on 01782 39900 and quote 'MO late availability upon booking'⁠
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To find out dates available please see our website - link in bio⁠
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    ✨ Limited Edition Offers ✨⁠
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All of our packages include full spa facility, remember to add some extra sparkle to your stay and ask our reservations team about upgrades & extras during your stay with us.⁠
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- Autumn Glow⁠
2 course meal⁠
Indulgent 45 minute nectarine and honey (vegan friendly) body scrub and massage treatment⁠
Luxury Baileys hot chocolate & cake⁠
Spa Day ~ Weekday: £125 pp // Weekend: £135 pp⁠
Spa Break ~  Sun – Thurs: £187.50 pp // Fri & Sat: £200.00 pp⁠
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- Festive Feels⁠
Berry Bellinis ~ Fluffy Robes ~ Roaring Fires ~ Indulgent Food ~ Festive Gifts⁠
Spa Day ~ £120pp⁠
Spa Evening ~ £99 for 2 or £135 for 3⁠
Spa Break ~ £195pp⁠
available throughout December only⁠
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- 2 or 3 Night Staycations⁠
2 night break ~ from £268.50pp for 2 nights….save £200 per room!⁠
3 night break ~ from £349.50pp for 3 nights….thats just £116.50pp per night!⁠
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- Sunday Slumber ⁠
Welcome glass of prosecco⁠
2 course dinner in our lakeside restaurant⁠
5-star boutique suite overnight stay⁠
Cooked breakfast the next morning⁠
From £147.50pp⁠
Available every Sunday throughout 2020 until 20th December⁠
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To book:⁠
W. link in bio⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com
    It's beginning to look at lot like Christmas at Moddershall Oaks!⁠
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Our 2020 Christmas events have been revealed, featuring wreath workshops, Christmas Day lunch, Festive Party Nights and our NYE Black Tie Ball⁠
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To find out more about our events see our website, link in bio or pick up an event diary during your next visit!
    ⭐⭐⭐⭐⭐⁠
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"We are just on our way home from a fabulous day at Moddershall. I have been to the Spa quite a few times but today was my favourite visit. Even though everywhere is COVID compliant it was still a very relaxing lovely day.⁠
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The staff were exceptional... all of them, but there were a few who I would like to name as they were so amazing, they clearly love their jobs and it shines from them.⁠
Firstly, Emma who brought our reception drinks to us, and then looked after everyone around the outside pool.. so lovely and bubbly!⁠
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My treatment was with a girl called Zaneta, the best facial and head, arms and shoulder massage I have ever had.. wonderful!⁠
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Thank you for a really lovely relaxing day"
    ✨ Christmas Party Nights! ✨⁠
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Start the festive season right with one of our fantastic Christmas party events. ⁠
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6:30pm arrival⁠
3 course Christmas dinner⁠
Festive table & room decorations⁠
Your host for the night – DJ Dave dee⁠
Party box included on each table filled with everything you’ll need for a fun night of games, quizzes and more!⁠
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Dates available:⁠
Saturday 5th December⁠
Friday 11th December⁠
Saturday 12th December⁠
Friday 18th December⁠
Saturday 19th December⁠
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Ticket price: £40 per person⁠
⁠Parties of up to 6 people only⁠
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To book:⁠
T. 01782 399000⁠
E. events@moddershalloaks.com
    ✨ Neom Wellbeing Treatment - Nourishes, restores and calms ✨⁠
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All @neomorganics wellbeing treatments have been created to provide true therapeutic wellbeing benefits. Customised to de-stress, energise, uplift your mood or aid sleep. Masterminded by the Neom team of 11 wellbeing experts and drawing together the most effective of 6 therapies – mediation, shiatsu, crania, Thai massage, trigger point & reflexology.⁠
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Choose from: Neom sleep treatment, Neom de-stress treatment, Neom energise treatment and Neom happiness treatment. The only question is...which one would you choose?⁠
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To book your wellbeing treatment:⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com⁠
W. link in bio