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See our latest Covid announcements and updates here –  Covid-19 Policy

Covid FAQ’s

    • My booking was affected during the lockdown period, what will happen to my booking?  (For treatment, day, evening, and overnight spa breaks)
       We have contacted all affected bookings at the time of closure and within March.  If you haven’t already rebooked please contact the team via email reservations@moddershalloaks.com with your exsiting booking reference and preferred rebooking date (Kindly note spaces are limited). Please rest assured your booking is secure and we will uphold your reservation for a future date. 
      • I have a voucher; will this be extended? Vouchers that were due to expire prior to November 2020 will extended by 9 months. Any vouchers expiring after November 2020 have been extended by 6 months.

      To view our covid policy please click here. 

      FAQ

      What time should I arrive at Moddershall Oaks? 

      Due to the current climate it is mandatory to adhere to your allocated arrival and departure time.  This is to ensure current restrictions are managed for the safety of all our guest and staff members.  

      I’ve booked in for a treatment only, when should I arrive ?

      Arrive 10/15 minutes prior to your spa treatment to complete a medical form. Spa use is not included when visiting us for a treatment only. 

      What do I need to bring with me on the day? 

      We provide you with towels & robes during your stay with us.  We do have Flip flops available to purchase for £5 or feel free to bring your own.  Upon check-in you are required to provide a pre-authorisation of a credit/debit card. For security the card will need to be presented and the pin entered. Kindly note contactless payments are not accepted as a pre authorisation. 

      Can I pre book my treatment times? 

      Treatments are always confirmed on arrival. Upon on arrival you will receive an itinerary confirming your treatment times.  We will always endeavour to meet any requests which are made at the time of booking, but can not be guaranteed. 

      Can I still come if I’m pregnant?

      Of course you can, although you will have to avoid hydrotherapy, sauna and steam rooms and certain treatments. At Moddershall Oaks we have spa treatments for pregnant ladies – please make sure you tell us if you are or suspect you are pregnant.

      What if I have a physical ailment, disability or allergy?

      Just let us know – when you book if you can, and we will customise your spa treatments accordingly.

      What is the dress code?

      Casual. You are here to relax and you will find many people make the most of that opportunity by wearing robes or gym wear around Moddershall, even at breakfast and lunch. For your evening meal  you will need  to change into smart/casual clothing. 

      Is there an age restriction?

      Yes, at Moddershall we want adults to be able to relax away from all responsibilities. That’s why we have a minimum age of 14 years in place. Please note the minimum age for spa treatments is 16 years and above. 

      How do I get to Moddershall by car?

      Please use the following Satnav postcode ST15 8WF. 

      What is the nearest railway station?

      Stoke-on-Trent or Stafford train station. 

      *NEW* FIRST FLOOR BALCONY DINING

      Opens Summer 2021

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        Surrounded by stunning views, why not take in the countryside surroundings with a stroll around our private lake when you are here, then pop into the newly refurbished lakeside restaurant for a treat when you’re done @theoakhouse.mo
        NEW Moddershall mornings in June🌀⁠ ⁠ Join us for a morning of relaxation and begin the day in the best way possible.⁠ ⁠ + Arrive from 7.30am ⁠ + Full use of the indoor and outdoor spa ⁠ + Your choice of tea or coffee⁠ + Check out 11am⁠ ⁠ Call 01782 399000 to book 📞
        Leave the phone at the door, lie down annnnd relax ✨⁠ ⁠ With sleep having a fundamental impact on general wellbeing and mental health, our Sleep Lounge is a dedicated wellbeing zone for guests.⁠ ⁠ 🧡 Comfortable spa loungers carefully designed with a curved shape which offer guests a gentle and relaxing position sculped to the curvature of the spine.⁠ ⁠ 🧡 Positioned in the centre of the room, guests can seek comfort by the warmth of the fireside to create a homely feeling.⁠ ⁠ 🧡 As the subtle aromas of the fireside mix with the luxurious reed diffuser, guests can breathe in the calming scents as the stresses of daily life leave the body.
        Sunny spa days make us so happy 🌀🥂😊⁠ ⁠ Refresh and recharge this summer with our limited edition "Complexion Perfection" Spa Day or stay over with a luxury Spa Break!⁠ ⁠ Enjoy a little self-indulgence from £125pp:⁠ ⁠ + Full use of the spa facilities⁠ + 2 course lunch in our new restaurant⁠ + 20 minute Demi Glass facial⁠ ⁠ View more information online. Link in bio 📱
        Sunday lunch menus NEW for 2021.⁠ ⁠ Join us for a delicious Sunday lunch, and relax with the family as you take in the views of our beautiful private lake and surrounding grounds at our brand new and fully refurbished on-site restaurant @theoakhouse.mo⁠ ⁠ Children's menu now available.⁠ ⁠ View our menus or book online 📱
        Customer Review...⁠ ⁠ "Spa is brilliant, so are the treatments. Love the relaxation room! Unusually, the lunch included in the spa day is also really, really good. Does it get any better than being in an outside [vitality pool] with drinks service and a cold beer? I doubt it!"⁠ ⁠ - R Nelson⁠ ⁠ Thank you for your kind words - we hope to see you again soon!
        Friday vibes in our poolside deli area 🥂⁠ ⁠ What did you miss most when we were closed?⁠ ⁠ The outdoor pool, Kelo sauna, sleep lounge, restaurant food or our lovely team?
        YOU ASKED...WE LISTENED⁠ ⁠ Introducing ✨Moddershall Mornings✨ ⁠ ⁠ Begin the day in the perfect way, with our brand NEW limited edition package, available throughout the month of June only ☀️⁠ ⁠ Arrive from 7.30am and enjoy full use of the indoor & outdoor spa facilities for the morning, plus your choice of tea or coffee. ⁠ Departure at 11am ⁠ Available for just £50pp (+£10 supplement for Friday-Sunday), subject to availability ⁠ ⁠ Book by phone - 01782 399000 📲⁠ ⁠ We hope to see you soon! 😊🌅
        Cheers to the start of Summer 🥂✨☀️⁠ ⁠ We have a few exclusive limited edition spa days and spa evening offers on at the minute with limited availability from £60pp 🌀⁠ ⁠ Take a look online or call our team 01782 399000⁠ ⁠ ⁠ Thanks for the tag 📸 @liam_bilson5
        Watch the sun go down...🌀🥂⁠ ⁠ *LIMITED EDITION SUNSET SPA EVENING PACKAGE*⁠ From £60pp⁠ ⁠ Join us for an evening of relaxation with full use of the indoor and outdoor spa from 5.30pm.⁠ ⁠ Enjoy a refreshing gin cocktail pitcher and a bowl of nachos to share with your party whilst enjoying the peaceful countryside surroundings as the sun goes down.⁠ ⁠ Available exclusively for visits between 17th May – 31st August 2021! We hope to see you soon.⁠ ⁠ Book online 📱 Link in bio.
        YOGA AND SPA DAY RETREATS 🙌⁠ ⁠ Now is the time to focus on wellbeing and make time for yourself. ⁠ ⁠ Set in 72 acres of peaceful, private countryside, Moddershall Oaks Country Spa Retreat provides a stunning backdrop to a full day of mindfulness and me-time. 🌳⁠ ⁠ Our limited edition package includes yoga and meditation at our onsite wellness centre @welcometomade, lunch, followed by access to our spa facilities and a 20 minute neck, back and shoulder massage. 💆⁠ ⁠ Range of dates available between July - November ⁠ ⁠ Find out more at www.moddershalloaks.com/spa/limited-edition⁠ ⁠ Call our reservations team to book your place - 01782 399000 📞⁠ ⁠
        Here at Moddershall Oaks Country Spa Retreat, we have a range of luxurious seasonal limited edition spa packages that will leave you feeling relaxed and revitalised.⁠ ⁠ COMPLEXION PERFECTION SPA DAY ⁠ FROM £125 PER PERSON⁠ ⁠ Refresh and recharge this summer!⁠ ⁠ 🌀 Full use of the spa facilities⁠ 🌀 2-courses in new restaurant @theoakhouse.mo⁠ 🌀 20 minute Demi Glass facial