Assistant Reception Manager

With a flair for customer service and reception experience, ideally gained within a hotel or leisure setting, you will be a senior member of our busy front of house team.
First and foremost, you will provide guests with a warm welcome and ensure they have an outstanding experience throughout their stay with us.
You will ensure that all processes are followed and delivered to an excellent standard and that guest care is at the centre of all you do.
You will also provide effective support to the Reception Manager, deputising in their absence, leading from the front and acting as an example to all team members.
You will play an integral part to training and development across the team, acting as a mentor and providing guidance and advice.

This is an ideal role for candidates with an extensive background in reception and customer service, ideally with supervisory experience, looking to progress into management within a luxury spa environment.

Hours: 40 hours per week

Shifts: 07.00-15.30, 08.00-18.30 and 14.00-22.00 (2-week rolling rota, including every-other-weekend)

Salary: Starting at £22,880 (increasing to £24,000 after successful probation)

Other benefits include training and development opportunities, free parking, complimentary access to our spa facilities PLUS discounts on gym membership, event tickets, treatments, retail and more!

To apply please apply below or send your CV and short covering statement to

It is important that all applicants are aware that we are based in a rural area with no access to public transport. Driving licence & access to own vehicle is essential.